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Payment and shipping
Casallegra.com,
the only shop on-line that allows you to receive directly at home kitchenware
and household entirely hand-painted by
Nadir, ideal to give to your home a touch of originality, colour and
cheerfulness.
Thanks to
Federal Express our deliveries are fast and secure all around the world.
On the
left you can find the navigation bar to enter the catalogue; with a few clicks
you can order on-line the items you wish to receive. After order confirmation
you will receive an e-mail to check the order, goods will be delivered to the
address indicated by you.
Accepted payment methods:
Credit card, credit transfer.
Postal
charges:
Based on goods weight and destination.
Delivery times:
Normally 5/7 working days.
Please
find following all other details about shipment, payment and warranties.
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How to order
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Way of shipment
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How much is the shipping ?
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Presents
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BOMBONIERE
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Payment methods
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Warranty
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Right to withdraw
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Customer Care Service
HOW TO
ORDER
Order on
the web has never been so simple!
Choose your favourite item in the catalogue, insert quantity and click on button with the cart (near the photo); a pop-up window will ask you to confirm
your choice. After your confirmation you can choose to add other products to
cart or finalize the order clicking on button "order" on top of page.
Insert your personal data and, according to the State in which you live and
total weight of the package, the carriage will be calculated.
Always remember that in any moment of your shopping you can check (or modify/update)
your virtual shopping cart clicking on orange button "cart" on top of page.
Then, choose your favourite payment method, confirm and in a few days you will
have in your hands the fantastic Nadir's products !
WAY OF
SHIPMENT
In order
to grant a fast and secure delivery of your purchase, we chose Federal
Express
carrier.
Packages will leave within five working days by order achievement.
Purchased items are
carefully packed with great care in the logistic structure of Nadir S.n.c., to
prevent breakages during the transport.
You will be asked to specify the State of delivery and according to this the
total amount of your purchase will be calculated (goods cost + carriage).
You will be asked for your complete details necessary for the shipment and
documents issue (invoice/receipt). Your personal details will be managed with
the utmost respect of the Privacy Law.
Filling the form "shipping address (if different)" you will be able to ship the
purchased items to a different address: this option could be extremely useful to
let you receive the package in your office (be careful: delay in delivery may
occur if the carrier does not find anyone at the specified address), or for
private presents or company gifts.
In the case of equality between invoice and shipment address it will not be
necessary to provide the personal details twice.
HOW
MUCH IS THE SHIPPING ?
Please find following our shipping costs:
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Products weight |
European Union
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland (Netherlands), Hungary, Ireland, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom |
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Kg 0 - 2 |
Euro 24,00 |
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Kg 2,1 - 5 |
Euro 25,00 |
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Kg 5,1 - 10 |
Euro 26,00 |
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Kg 10,1 - 15 |
Euro 28,00 |
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Kg 15,1 - 20 |
Euro 29,00 |
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Kg 20,1 -> |
Euro 31,00 |
|
Products weight |
North America and non-EU countries in Europe
Canada, Norway, Switzerland, United States |
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Kg 0 - 3 |
Euro 78,00 |
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Kg 3,1 - 5 |
Euro 98,00 |
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Kg 5,1 - 10 |
Euro 144,00 |
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Kg 10,1 - 15 |
Euro 188,00 |
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Kg 15,1 - 20 |
Euro 238,00 |
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Kg 20,1 - 25 |
Euro 340,00 |
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Kg 25,1 -> |
Euro 394,00 |
|
Products weight |
Rest of the world |
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Kg 0 - 3 |
Euro 162,00 |
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Kg 3,1 - 5 |
Euro 196,00 |
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Kg 5,1 - 10 |
Euro 258,00 |
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Kg 10,1 - 15 |
Euro 336,00 |
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Kg 15,1 - 20 |
Euro 416,00 |
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Kg 20,1 - 25 |
Euro 518,00 |
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Kg 25,1 -> |
Euro 598,00 |
If you wish to calculate postal
charges before order confirmation, please do as follows:
1) Add to cart all products you wish
to buy
2) Click on "order" on top of page,
you will enter a new page with the order sum up and "shipping" cost (calculated
on deliveries to Italy)
3) Choose your country in the field
"Country" (middle of page)
4) Check again the field "Shipping":
the cost will be automatically udpated following the selected country
Now, if you want to complete the
order, fill in empty fields and confirm, otherwise continue your navigation
normally.
PRESENTS
What could
be more grateful to share with your parents or best friends the Casallegra
objects passion ?
Nothing simpler: you only need the person and his/her address where you desire
the goods will be delivered to (obviously different from the invoice address).
BOMBONIERE

Following
your big amount of requests, Nadir has created a catalogue entirely dedicated to
Bomboniere: special objects conceived expressly for unique events like marriages,
communions, baptisms, etc.
Click here to see Bomboniere catalogue PDF version (1.6 MB)
To receive a cost estimate (or simply more info) about Bomboniere simply send an
e-mail to info@casallegra.com
specifying item(s) in which you're interested (with product code) and
expected quantities: we'll be glad to send you a personal special offer.
PAYMENT
METHODS
Casallegra.com will let you choose one of the following payment methods:
CREDIT CARD
Our virtual shop accepts the most important and popular credit cards: Visa and Mastercard.
This method utilizes the data cryptographic transmission, by 128 bit SSL
connection (Secure Socket Layer), which guarantees the absolute security of your
personal details transmission, that could not be caught by anyone else on the
web.
BANK CREDIT TRANSFER
If you prefer to use bank credit transfer you have only to enter "Bank Credit
transfer" in the payment methods menù. Our bank SWIFT code and data will appear,
use them to proceed with a credit transfer. As soon as we'll receive crediting
you will be informed by e-mail and receive shipment confirmation.
WARRANTY
The
quality of our products is at the top of its field and the method of stocking
and shipment is ideated to keep characteristics of efficacy in the years.
After this necessary explanation, it’s a must to say that all our articles are
guaranteed against production defects, which have to be informed by e-mail not
later than 5 days from delivery; in this case the defective item will be
replaced free of costs.
Besides, all our customers take advantage of warranty "Satisfied or reimbursed"
(see below) by which you can give us back whatever does not satisfy you within
10 days from receipt and take the money back: you will only be debited for
carriage.
Warranty of reimbursement can be applied only if the return products are
undamaged.
In the case you want to take advantage of this warranty you have only to send an
e-mail to our Customer Care Service (info@casallegra.com) achieving all the
necessary information.
RIGHT
TO WITHDRAW
All Nadir
customers can take advantage of the guarantee "Satisfied or reimbursed", which
allows you to send back the product within 10 days from reception of it for the
substitution or repayment of the money. You will only be asked for the carriage.
In the case you want to take advantage of this special guarantee, you should
contact our Customer care service (info@casallegra.com) that will show you all
the procedures to apply.
All rights and obligations of the customer are protected by the Law Decree nr.
185 dated May the 22nd 1999, putting into effect of the instruction 97/7/CE
concerning consumer protection in purchase agreements. The law text is readable
at the following address (only italian language):
http://www.parlamento.it/parlam/leggi/deleghe/99185dl.htm
WARNING All images of items are representative and can be modified in shape
and colors .
CUSTOMER CARE SERVICE
If you do
not find what satisfies your doubts or requests, do not be worried: our Customer
Care Service is always at your disposal for any need you may have. Simply send
an e-mail to info@casallegra.com and
within a few hours you will receive an answer message.
For any
other information regarding sent orders or payments, you can also contact
directly Nadir's company offices to this telephone number: +39.0522.575446
(fax +39.0522.577492). Offices are open: from Monday to Friday, 09.00 - 12.30
AM, 02.30 - 06.00 PM
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