Search:






































Payment and shipping

 

Casallegra.com, the only shop on-line that allows you to receive directly at home kitchenware and household entirely hand-painted by Nadir, ideal to give to your home a touch of originality, colour and cheerfulness.

Thanks to Federal Express our deliveries are fast and secure all around the world.

 

On the left you can find the navigation bar to enter the catalogue; with a few clicks you can order on-line the items you wish to receive. After order confirmation you will receive an e-mail to check the order, goods will be delivered to the address indicated by you.

 

Accepted payment methods:

    Credit card, credit transfer.

Postal charges:

    Based on goods weight and destination.

Delivery times:

    Normally 7/9 working days.

 

 

Please find following all other details about shipment, payment and warranties.

 

 

- How to order

- Way of shipment

- How much is the shipping ?

- Presents

- BOMBONIERE

- Payment methods

- Warranty

- Right to withdraw

- Customer Care Service

 

 

 

HOW TO ORDER

Order on the web has never been so simple!
Choose your favourite item in the catalogue, insert quantity and click on button with the cart (near the photo); a pop-up window will ask you to confirm your choice. After your confirmation you can choose to add other products to cart or finalize the order clicking on button "order" on top of page. Insert your personal data and, according to the State in which you live and total weight of the package, the carriage will be calculated.
Always remember that in any moment of your shopping you can check (or modify/update) your virtual shopping cart clicking on orange button "cart" on top of page.
Then, choose your favourite payment method, confirm and in a few days you will have in your hands the fantastic Nadir's products !

 

 

WAY OF SHIPMENT

In order to grant a fast and secure delivery of your purchase, we chose Federal Express carrier.
Packages will leave within seven working days by order achievement.

Purchased items are carefully packed with great care in the logistic structure of Nadir S.n.c., to prevent breakages during the transport.
You will be asked to specify the State of delivery and according to this the total amount of your purchase will be calculated (goods cost + carriage).
You will be asked for your complete details necessary for the shipment and documents issue (invoice/receipt). Your personal details will be managed with the utmost respect of the Privacy Law.
Filling the form "shipping address (if different)" you will be able to ship the purchased items to a different address: this option could be extremely useful to let you receive the package in your office (be careful: delay in delivery may occur if the carrier does not find anyone at the specified address), or for private presents or company gifts.
In the case of equality between invoice and shipment address it will not be necessary to provide the personal details twice.

 

 

HOW MUCH IS THE SHIPPING ?

Please find following our shipping costs:

 

Products weight

European Union

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland (Netherlands), Hungary, Ireland, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

   Kg 0 - 2 Euro 24,00
   Kg 2,1 - 5 Euro 25,00
   Kg 5,1 - 10 Euro 26,00
   Kg 10,1 - 15 Euro 28,00
   Kg 15,1 - 20 Euro 29,00
   Kg 20,1 -> Euro 31,00

Products weight

North America and non-EU countries in Europe

Canada, Norway, Switzerland, United States

   Kg 0 - 3 Euro 78,00
   Kg 3,1 - 5 Euro 98,00
   Kg 5,1 - 10 Euro 144,00
   Kg 10,1 - 15 Euro 188,00
   Kg 15,1 - 20 Euro 238,00
   Kg 20,1 - 25 Euro 340,00
   Kg 25,1 -> Euro 394,00

Products weight

Rest of the world

   Kg 0 - 3 Euro 162,00
   Kg 3,1 - 5 Euro 196,00
   Kg 5,1 - 10 Euro 258,00
   Kg 10,1 - 15 Euro 336,00
   Kg 15,1 - 20 Euro 416,00
   Kg 20,1 - 25 Euro 518,00
   Kg 25,1 -> Euro 598,00

 

If you wish to calculate postal charges before order confirmation, please do as follows:

 

1) Add to cart all products you wish to buy

2) Click on "order" on top of page, you will enter a new page with the order sum up and "shipping" cost (calculated on deliveries to Italy)

3) Choose your country in the field "Country" (middle of page)

4) Check again the field "Shipping": the cost will be automatically udpated following the selected country

 

Now, if you want to complete the order, fill in empty fields and confirm, otherwise continue your navigation normally.

 

 

PRESENTS

What could be more grateful to share with your parents or best friends the Casallegra objects passion ?
Nothing simpler: you only need the person and his/her address where you desire the goods will be delivered to (obviously different from the invoice address).

 

 

BOMBONIERE

Following your big amount of requests, Nadir has created a catalogue entirely dedicated to Bomboniere: special objects conceived expressly for unique events like marriages, communions, baptisms, etc.


Click here to see Bomboniere catalogue PDF version (1.6 MB)

To receive a cost estimate (or simply more info) about Bomboniere simply send an e-mail to info@casallegra.com specifying item(s) in which you're interested (with product code) and expected quantities: we'll be glad to send you a personal special offer.

 

 

PAYMENT METHODS

Casallegra.com will let you choose one of the following payment methods:

CREDIT CARD
Our virtual shop accepts the most important and popular credit cards: Visa and Mastercard.
This method utilizes the data cryptographic transmission, by 128 bit SSL connection (Secure Socket Layer), which guarantees the absolute security of your personal details transmission, that could not be caught by anyone else on the web.

BANK CREDIT TRANSFER
If you prefer to use bank credit transfer you have only to enter "Bank Credit transfer" in the payment methods menù. Our bank SWIFT code and data will appear, use them to proceed with a credit transfer. As soon as we'll receive crediting you will be informed by e-mail and receive shipment confirmation.

 

 

WARRANTY

The quality of our products is at the top of its field and the method of stocking and shipment is ideated to keep characteristics of efficacy in the years.
After this necessary explanation, it’s a must to say that all our articles are guaranteed against production defects, which have to be informed by e-mail not later than 5 days from delivery; in this case the defective item will be replaced free of costs.
Besides, all our customers take advantage of warranty "Satisfied or reimbursed" (see below) by which you can give us back whatever does not satisfy you within 10 days from receipt and take the money back: you will only be debited for carriage.
Warranty of reimbursement can be applied only if the return products are undamaged.
In the case you want to take advantage of this warranty you have only to send an e-mail to our Customer Care Service (info@casallegra.com) achieving all the necessary information.

 

 

RIGHT TO WITHDRAW

All Nadir customers can take advantage of the guarantee "Satisfied or reimbursed", which allows you to send back the product within 10 days from reception of it for the substitution or repayment of the money. You will only be asked for the carriage.
In the case you want to take advantage of this special guarantee, you should contact our Customer care service (info@casallegra.com) that will show you all the procedures to apply.

All rights and obligations of the customer are protected by the Law Decree nr. 185 dated May the 22nd 1999, putting into effect of the instruction 97/7/CE concerning consumer protection in purchase agreements. The law text is readable at the following address (only italian language): http://www.parlamento.it/parlam/leggi/deleghe/99185dl.htm

 

WARNING All images of items are representative and can be modified in shape and colors .

 

 

CUSTOMER CARE SERVICE

If you do not find what satisfies your doubts or requests, do not be worried: our Customer Care Service is always at your disposal for any need you may have. Simply send an e-mail to info@casallegra.com and within a few hours you will receive an answer message.

For any other information regarding sent orders or payments, you can also contact directly Nadir's company offices to this telephone number: +39.0522.575446 (fax +39.0522.577492). Offices are open: from Monday to Friday, 09.00 - 12.30 AM, 02.30 - 06.00 PM

 

 

 

 

 


 

Nadirnet.com    |    Newsletter    |    Help    |    Original Hand-Made in Italy !